Frequently Asked Questions


What is included in my bus rental?

Amenities vary between buses, so make sure you tell your reservation agent if you’d like specific amenities on your bus. Options include free WiFi, power outlets, on-board restrooms, flat-screen TVs, DVD players, AM/FM radio, air conditioning, and reclining seats. And, of course, every bus comes with the services of a professional driver.

How much does a charter bus rental cost?

The cost of your bus rental will depend on factors like how far you’re traveling, which city you’re starting from, how many days you’re on the road, and which amenities you need. Check out our pricing guide for more information, and then call us at 1-844-755-0510 to get a personalized quote.

Is there a minimum rental time?

The minimum rental period for charter buses and minibuses is 5 hours.

Can I request a specific bus model or color?

Sure! Some customers request all-white or all-black buses for their weddings or corporate events. We can’t guarantee that your requested color will be available, but we’ll do everything in our power to make it happen.

Can I see the bus before my trip?

Unfortunately, you won’t be able to tour the bus in person until it comes to pick you up. However, once you’ve made your reservation, you can request a picture of your motorcoach.

Are food and drinks allowed on the motorcoach?

Yes, food and drinks are allowed on most motorcoaches as long as passengers pick up trash and clean up any spills afterward. Many bus providers request that you refrain from bringing glass bottles and messy foods. If your group doesn’t clean up after yourselves thoroughly, you may be charged a $250 cleaning fee.

Is alcohol allowed on charter buses?

Most of our partners are happy to accommodate groups who wish to drink alcohol during their trip. However, please speak to our representatives beforehand if you’re planning to bring alcohol on the bus. Also note that if you spill anything or create a mess, your group will be responsible for paying a $250 cleaning fee.

Can I put on a custom playlist during the ride?

Yes! Sound systems and AUX cables are available upon request. Please chat with our reservation specialists ahead of time about playing music on the bus so we can accommodate your request.

Am I responsible for finding trip routes and parking?

No. Our team will plan out the best routes and parking spots for your trip. However, you should aim to have a detailed itinerary before you call that includes all the places you’ll want to visit and where you’ll be staying so we can map out your route and parking more effectively.

Is a gratuity required?

It isn’t required, but it’s always strongly encouraged and appreciated. We suggest that you bring 10-15% of your rental cost in cash and give it to your driver at the end of your trip.

Do I need to provide my driver with food, drinks, or lodging?

Drivers handle their own food and drinks. However, for overnight trips you do need to reserve lodging for your driver at your hotel. Drivers need 8 hours of sleep for every 10 hours they drive, and booking everyone at the same hotel makes pick-ups and drop-offs a more streamlined process. Let the hotel know you’re traveling on a charter bus—they may offer group discounts or free lodging for drivers.

Will I have to pay a deposit?

Once you book your charter bus, most of our partners require that you pay 30% of the total cost to hold your reservation. Deposits may vary, so we’ll let you know how much you owe when you call.

When is the final balance due?

Many of our partners require that you pay in full 30 days before your trip. If you book less than 30 days in advance, you may have to pay in full when you make your reservation. We’ll let you know when and how much you’ll have to pay when you call us.

Can I set up employee shuttle service on a daily or weekly basis?

Absolutely! We've worked with many businesses who use our buses for their daily, weekly, or monthly shuttle service. Just call us at 1-844-755-0510, and we'll help you find a clean, private shuttle bus that runs on your route and schedule.

Any more questions? Give us a call.

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